Privacy Policy
Effective Date: 24/10/2024
1. Introduction
Welcome to Samedaytoday Couriers Limited (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website, samedaytodaycouriers.co.uk (the “Site”) and use our services.
2. Information We Collect
We may collect and process the following types of personal data about you:
- Personal Identification Information: Name, email address, phone number, address, etc.
- Payment Information: Billing information required to process your payments.
- Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.
- Cookies: Data stored on your device that helps us improve your experience.
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide and maintain our services.
- To process your orders and manage payments.
- To communicate with you about your account or transactions.
- To improve our website and services based on user feedback.
- To send you newsletters, marketing materials, and other information if you have opted in.
4. Legal Basis for Processing Your Information
We will process your personal data only when we have a legal basis to do so. These bases include:
- Your consent.
- Performance of a contract with you.
- Compliance with a legal obligation.
- Legitimate interests pursued by us or a third party.
5. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your information with:
- Service providers who assist us in operating our website and providing our services, such as payment processors and IT support.
- Law enforcement or regulatory authorities if required by law.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee its absolute security.
7. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- The right to access your personal data.
- The right to rectify any inaccurate personal data.
- The right to erase your personal data.
- The right to restrict processing of your personal data.
- The right to data portability.
- The right to object to processing.
To exercise these rights, please contact us using the details provided below.
8. Cookies
We use cookies to enhance your experience on our Site. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy [insert link to cookie policy].
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website with a new effective date.
10. Contact Us
If you have any questions about this privacy policy or our practices regarding your personal data, please contact us at:
Samedaytoday Couriers Limited, Nottingham Couriers
1 Fairfield Street, Bingham, Nottingham, NG13 8FB
Email: [email protected]
Phone: 01158 229 455